These Terms and Conditions (“Terms”) constitute a legally binding agreement between Rydup, a company incorporated under the Companies Act, 2013, having its registered office at [Insert Address] (“Rydup”, “we”, “us”, or “our”) and the user (“you” or “User”) governing the access and use of the Rydup mobile application, website, and associated services (collectively, the “Platform”).
By downloading, accessing, or using the Platform, you acknowledge that you have read, understood, and agreed to be bound by these Terms. If you do not agree, you must refrain from using the Platform.
1.1 You must be at least 18 years old, legally competent to contract under Indian law, and agree to comply with all applicable laws and regulations.
1.2 By registering or using the Platform, you represent and warrant that you meet the above eligibility criteria.
2.1 Users must provide complete, accurate, and up-to-date information during account creation and keep it current thereafter.
2.2 You are responsible for safeguarding your login credentials and agree not to disclose them to any third party.
2.3 You agree to notify Rydup immediately of any unauthorized access to or use of your account.
2.4 Rydup reserves the right to suspend or terminate accounts that violate these Terms or are suspected of fraudulent or unlawful behavior.
Rydup provides a community-based platform that enables Users to:
Rydup does not offer transportation or ride services and merely provides a digital platform to facilitate connections.
4.1 Users must act in good faith and refrain from:
4.2 Users are solely responsible for:
5.1 Rydup allows registered business Users to host paid rides or events.
5.2 Payments are processed via integrated third-party gateways (e.g., UPI, Razorpay).
5.3 Withdrawal requests are generally processed within 15–20 minutes, but Rydup disclaims liability for delays, failures, or errors caused by payment providers.
5.4 All fees are subject to applicable taxes as per Indian law.
5.5 Users must maintain valid payment credentials and ensure compliance with RBI regulations.
6.1 All logos, trademarks, service marks, content, layout, design, code, and proprietary features on the Platform are owned by or licensed to Rydup and protected under Indian intellectual property laws.
6.2 Users are granted a limited, non-exclusive, non-transferable license to use the Platform solely for personal or permitted business use.
6.3 No part of the Platform may be copied, reverse engineered, sold, or exploited without Rydup’s prior written consent.
6.4 Content uploaded by Users (photos, comments, posts) remains the User’s property, but the User grants Rydup a worldwide, royalty-free license to use, reproduce, and display such content for the purpose of operating the Platform.
7.1 The Platform may contain third-party links or integrations (e.g., payment gateways, mapping tools).
7.2 Rydup does not control or endorse third-party services and is not responsible for their privacy policies, content, or actions.
7.3 Use of any third-party services is at your own risk and subject to their terms and conditions.
8.1 Rydup does not organize or supervise rides/events and bears no responsibility for the conduct, punctuality, or safety of participants.
8.2 Any disputes, accidents, damages, traffic violations, or injuries that occur before, during, or after any ride or event are solely the responsibility of the participating Users.
8.3 Rydup encourages all Users to wear appropriate safety gear and maintain vehicle fitness and insurance.
9.1 Users can report abuse, fraud, fake profiles, or content violations through the in-app reporting mechanism or via support@rydup.in.
9.2 Rydup reserves the right to investigate, suspend, or terminate User accounts at its sole discretion without prior notice.
10.1 Rydup reserves the right to suspend, restrict, or permanently disable your access to the Platform if:
10.2 Upon termination:
11.1 To the maximum extent permitted under law, Rydup and its directors, employees, affiliates, and service providers shall not be liable for:
11.2 Your sole remedy for dissatisfaction with the Platform is to discontinue use.
You agree to indemnify, defend, and hold harmless Rydup, its officers, directors, employees, and affiliates from and against any claims, liabilities, damages, judgments, losses, and expenses (including attorneys’ fees) arising from:
Rydup shall not be liable for failure or delay in performance resulting from acts beyond its reasonable control, including but not limited to natural disasters, cyber-attacks, technical failures, governmental actions, or labor disputes.
These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising from or relating to these Terms shall be subject to the exclusive jurisdiction of the courts in Chennai, Tamilnadu.
Rydup reserves the right to revise or update these Terms at any time. Changes will be communicated via:
Continued use of the Platform post-update constitutes your acceptance of the revised Terms.
These Terms, along with our Privacy Policy, represent the entire agreement between you and Rydup. If any clause is held to be invalid or unenforceable, the remainder shall continue in full force and effect.
For any questions, grievances, or legal notices related to these Terms, contact:
Support Team
Email: support@rydup.in
Website: www.rydup.in